Locally owned and operated call center
The Good Guys Security LLC. is proud to be locally owned and to use a locally owned and operated call center. This means your money will stay in the State of Arkansas. The only accent you will hear when you call for support is a local Arkansans’ accent.
We use the call centers at Design Communications located in Little Rock Arkansas on Cantrell Rd.
Design Communications has served nationwide alarm dealers for over 30 years. During this time, Design Communications has developed an up-to-date, fully automated, central monitoring station. With multiple UL Listings, Underwriters Laboratories rates us as one of the largest central stations in the southeast region.
Because Central Stations provide around the clock service, it is vital that outside agencies such as Underwriters Laboratories (UL) and Factory Mutual (FM) provide inspections, testing, and training support. These certifications ensure that we provide you with dependable, uninterrupted monitoring services.
Design Communications certifications are as follows:
- UUFX – Protective Signaling Services. Providing full service Central Station monitoring services.
- CRZH – National Industrial Security Systems. Providing certification services for DOD Government Contractors.
FM (Factory Mutual)
- Full service Central Station Services for fire alarm industries.